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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Guerrero

June 5, 2025

5  out of  5
rating by Maria Guerrero
"Todos muy amables Carolina es muy linda y me atiende muy bien"
We responded:
"Gracias por tu reseña de 5 estrellas en Google. Doug Steiner State Farm dougsteiner.net "
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Gabriela Ortiz

May 29, 2025

5  out of  5
rating by Gabriela Ortiz
"Excelente servicio al cliente 👌"
We responded:
"Hi Gabriela, Thanks for the kind words and great five star Google review. We strive to always provide our clients in California, Arizona, Oregon and Nevada with great customer service for all their auto insurance, home insurance and life insurance policies. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
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JeDana Hook

May 21, 2025

5  out of  5
rating by JeDana Hook
"Cassidy called me asking if I was interested in a price quote for auto insurance. I was not able to get the policy at that time. She called twice more for a follow-up. She was professional and comical at times."
We responded:
"Hello JeDana, thank you for your feedback! We're glad to hear Cassidy was both professional and brought a bit of humor to your day. Even though the timing wasn’t right for a policy, we appreciate you taking the time to speak with us and share your experience. If your needs change in the future, we’d be happy to assist you again! - Thank you, Doug Steiner"
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diann

May 20, 2025

5  out of  5
rating by diann
"Cassidy went above and beyond for me and my family, to make sure that we were maximizing our dollars."
We responded:
"Thank you for reviewing our State Farm office, Diann! We’re thrilled to know you had a positive experience with Cassidy; we will be sure and pass along your kind words to her. Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs. - Thank you, Doug Steiner"
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Elia Reynoso

May 19, 2025

5  out of  5
rating by Elia Reynoso
"Muy buen servicio 🙂"
We responded:
"Gracias por tu reseña de 5 estrellas en Google. Doug Steiner State Farm dougsteiner.net"
Profile photo of ARNULFO ARELLANO

ARNULFO ARELLANO

May 14, 2025

5  out of  5
rating by ARNULFO ARELLANO
"Thank you very much for your help, agen Joshua Oswaldo veliz"
We responded:
"Thank you for reviewing our State Farm office, Arnulfo! We’re thrilled to know you had a positive experience with Joshua; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Thank you, Doug Steiner"
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Douglas Ropp

May 6, 2025

5  out of  5
rating by Douglas Ropp
"A++ Cassidy was extremely helpful and set me up with the policy I needed. Friendly, courteous, couldn't ask for more. *****"
We responded:
"Hello Douglas, we appreciate your review! We are delighted to know you had a great experience with Cassidy from our State Farm office, she is an amazing team member, and we will share with her your kind words! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Thank you, Doug Steiner"
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Graciela Ortiz

May 6, 2025

5  out of  5
rating by Graciela Ortiz
"Cassidy was super helpful"
We responded:
"We appreciate your review, Graciela! We are delighted to know you had a great experience with our State Farm office and that Cassidy was helpful in supporting you with your insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Thank you, Doug Steiner"
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Richard Norton

May 5, 2025

5  out of  5
rating by Richard Norton
"Cassidy is the best when it comes to getting everything done the way you need every time and I never worry and she has a great attitude. I would recommend her for anybody."
We responded:
"Hello Richard, thank you so much for your kind words! We're thrilled to hear that Cassidy consistently provides you with outstanding service and peace of mind. Her positive attitude and dedication truly make a difference, and we're lucky to have her on our team. Your recommendation means a lot! - Thank you, Doug Steiner "
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Keilin Ayala

May 1, 2025

5  out of  5
rating by Keilin Ayala
"I called yesterday to review my billing on my auto insurance policy after noticing an increase in my upcoming bill. Doug assisted me and provided outstanding service. He took the time to thoroughly review my policy and clearly explained the reason for the increase. What really stood out was that he went above and beyond by sending me a link to share his screen, so I could view the documents with him in real time. It made the entire process much easier to understand and showed how much he cared about making sure I was informed. Truly excellent customer service—thank you, Doug!"
We responded:
"Keilin, thank you so much for sharing your experience! I am glad that I was able to provide the clarity and support you needed while reviewing your policy. I am commitment to going the extra mile—like using screen sharing to walk through your documents—truly reflects the level of service myself and my team aim to provide. Please let me know if you need anything further or have any additional questions. Thanks again for taking the time to leave such a detailed review! - Doug Steiner"
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Roberto Sanchez

April 29, 2025

5  out of  5
rating by Roberto Sanchez
"Cassidy was awesome! Very helpful, efficient, knowledgeable and friendly! She made me wish I had come back sooner to State Farm! Thanks for excellent customer service Cassidy!"
We responded:
"Thank you so much for the wonderful review, Roberto! We're so glad to hear that Cassidy provided you with such excellent service. Her dedication to being helpful, efficient, and friendly truly reflects what we strive for every day. We’re thrilled to have you back with State Farm—welcome home! - Doug Steiner"
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Ariana Carreno

April 25, 2025

5  out of  5
rating by Ariana Carreno
"Carolina was amazing, answered all my questions, very friendly. It’s my first time getting insurance and she made the process so easy definitely recommend coming to State Farm and asking for her."
We responded:
"Thank you so much for your wonderful review, Ariana! We're thrilled to hear that Carolina made your first insurance experience so easy and positive. We'll be sure to share your kind words with her. Welcome to the State Farm family — we're always here whenever you need us! - Doug Steiner"