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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pavel Consuegra

April 15, 2026

5  out of  5
rating by Pavel Consuegra
"I have had an excellent experience with Maria Valdez at State Farm, part of the Doug Steiner office. The service has consistently been professional, responsive, and reliable. They are always accessible and take the time to clearly explain coverage options, making it easy to understand and feel confident in every decision. They are proactive, attentive, and genuinely committed to supporting their clients. I highly recommend Maria Valdez and the Doug Steiner State Farm office to anyone looking for trustworthy, knowledgeable, and customer-focused insurance support. ¡Y también hablan español!"
We responded:
"Thank you so much for your thoughtful review, Pavel! We’re delighted to hear that Maria Valdez has provided you with professional, responsive, and reliable service. Taking the time to clearly explain coverage and help our customers feel confident in their decisions is exactly what we strive for every day. We truly appreciate your recommendation and your trust in our office. And yes—¡también hablamos español! We’re always here to help whenever you need us. – Doug Steiner"
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Louie Saloumi

April 15, 2026

5  out of  5
rating by Louie Saloumi
"Very helpful, professional and took care of my issue."
We responded:
"Thank you for your 5-star review! We’re glad to hear our team was able to help you quickly and professionally and take care of your issue. We truly appreciate your support and are always here whenever you need us. – Doug Steiner"
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Max YoungCalabassas

April 14, 2026

5  out of  5
rating by Max YoungCalabassas
"Cassidy is wonderful and super helpful. She goes above and beyond to find ways to make sure I'm getting the best deals."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Cassidy has been so helpful and proactive in finding the best options for you. She truly cares about our customers and always aims to go the extra mile. We appreciate your trust and are always here whenever you need us! – Doug Steiner"
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Unknown

April 13, 2026

5  out of  5
rating by Unknown
"Maria explained everything in detail and was very receptive of me being a new widow. She was very patient. I thank her and would recommend her to anyone 😊 😊"
We responded:
"Thank you so much for your kind and heartfelt review. I’m truly glad to hear that Maria was able to support you with patience, care, and clear explanations during such a difficult time. We sincerely appreciate your trust and recommendation, and we’re always here for you whenever you need us. – Doug Steiner"
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Tina Constance

April 10, 2026

5  out of  5
rating by Tina Constance
"Cassidy is sweet and knowledgeable. 5 star service."
We responded:
"Thank you for the 5-star review! We’re so glad to hear Cassidy provided you with sweet, knowledgeable service. We truly appreciate your support and are always here whenever you need us. – Doug Steiner"
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Zhura Hernandez

April 7, 2026

5  out of  5
rating by Zhura Hernandez
"Love this office so much! Great service in English and Español! Always making sure that they solve my concerns!"
We responded:
"Thank you so much for the kind words! We’re glad to hear you’ve had a great experience with our team. Providing excellent service in both English and Español is something we take pride in, and it means a lot to know we’ve been able to address your concerns. We’re always here whenever you need us! - Thank you, Doug Steiner"
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Pamela Rood

April 6, 2026

5  out of  5
rating by Pamela Rood
"Maria was pleasant, answered my questions and very professional. I wasn't purchasing insurance, but instead asking a question about my State Farm home insurance cost for 2025 for income tax purposes."
We responded:
"Thank you for your thoughtful review! We’re so glad Maria was able to assist you and provide the information you needed. Even when it’s just a quick question, we’re always happy to help however we can. We appreciate you taking the time to share your experience! - Thank you, Doug Steiner"
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Brian Engelhardt

April 3, 2026

5  out of  5
rating by Brian Engelhardt
"Been with Doug for many, many years. I have my house, rv, 4 cars, and 2 motorcycles with him. Both he and his staff are great to work with and are always on top of it if there is a change or problem. Super friendly staff always ready to help."
We responded:
"Thanks for your trust, Brian, we truly appreciate it! Please do not hesitate to reach out if you have any questions on your insurance needs. "
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Dj got game 66

April 2, 2026

5  out of  5
rating by Dj got game 66
"Joshua is theeee best service representative. He helped me quickly and efficiently. I love State Farm ❤️"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Joshua provided you with quick and efficient service—he’ll really appreciate the shoutout. We’re so glad you love State Farm and are always here whenever you need us! - Thank you, Doug Steiner"
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Randy Melendez

April 1, 2026

5  out of  5
rating by Randy Melendez
"Great customer service 👏"
We responded:
"Thank you so much! We truly appreciate your kind words and are glad you had a great experience with our team. We’re always here to help! -- Thank you, Doug Steiner"
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mehri javadzadeh

April 1, 2026

5  out of  5
rating by mehri javadzadeh
"Homeowners insurance renewal"
We responded:
"Thank you for your review! We’re glad we could assist with your homeowners insurance renewal and make the process smooth for you. If you ever have questions or need anything else, we’re always here to help! - Thank you, Doug Steiner"
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Kathleen Summers

March 31, 2026

5  out of  5
rating by Kathleen Summers
"My situation was complicated, but Maria guided me through the process just perfectly! I am grateful."
We responded:
"Thank you so much for sharing your experience! We’re glad Maria was able to guide you through a complicated situation with care and clarity. She’ll really appreciate your kind words. We’re always here for you whenever you need us! - Thank you, Doug Steiner"
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Tanner Maier

March 30, 2026

5  out of  5
rating by Tanner Maier
"Sophia was great! Answered all my questions on the spot and got me set up with insurance transfer quickly!"
We responded:
"Thank you for the great review! We’re so glad Sophia was able to answer all your questions and get your insurance transfer taken care of quickly. She’ll really appreciate the shoutout! We’re here anytime you need us. - Thank you, Doug Steiner"
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christopher mendez

March 30, 2026

5  out of  5
rating by christopher mendez
"Super helpful people! Every time i called with a concern or any questions they always answered with swiftness and detail! Super nice aswell"
We responded:
"Thank you so much for your kind words! We’re glad our team has been able to provide quick, detailed support whenever you’ve reached out. It means a lot to know you’ve had consistently positive experiences with us. We’re always here to help! - Thank you, Doug Steiner"
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John Rozetti

March 28, 2026

5  out of  5
rating by John Rozetti
"Had a very good experience with the state farm employee.I was helped and very satisfied"
We responded:
"Thank you for sharing your experience! We’re so glad to hear you were helped and left feeling satisfied. Our team works hard to make every experience a positive one, and your kind words mean a lot! - Thank you, Doug Steiner"
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Ryan Regina

March 25, 2026

5  out of  5
rating by Ryan Regina
"The employee I spoke to was extremely helpful. She offered me options I didn't know I had."
We responded:
"Thank you so much for taking the time to share this! We're thrilled to hear our team member was able to help you discover options that worked for you — that's exactly the experience we strive to provide. We'll be sure to pass along your kind words to her. We look forward to helping you with any of your insurance needs - Thank you, Doug Steiner"
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Alexis Dawson

March 25, 2026

5  out of  5
rating by Alexis Dawson
"Switched over to this agent after not getting auto insurance switched over in a timely manner (waited two months with another agent) - Sophia from the office answered my call and helped me right away - got squared away in under 5 minutes. She was a great help!"
We responded:
"Thank you for sharing your experience with our office. We’re glad Sophia was able to assist you promptly and get everything taken care of efficiently. Providing timely and reliable service is very important to us, and we’re pleased to hear that Sophia made the transition smooth and easy for you. We truly appreciate the opportunity to earn your business and look forward to continuing to serve you. - Thank you, Doug Steiner"
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Rossy Rodriguez

March 24, 2026

5  out of  5
rating by Rossy Rodriguez
"I strongly recommend State farm insurance for automobile or life insurance in this specific location 2456 Fletcher Pkwy, El Cajon, CA 92020 Everyone is here are friendly and helpful, but personally I have a great experience with Carolina... Thank You! So Much Carolina for all the time and patience you gave me every time I need a help with my car insurance or when I have a question..."
We responded:
"Thank you for your kind review and recommendation! We’re delighted to hear that Carolina provided you with patient and helpful service. She will be thrilled to know her efforts made a positive difference in your experience with us. We truly appreciate your trust in our office for your automobile, life, and general liability insurance needs, and we look forward to continuing to serve you. - Thank you, Doug Steiner"
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Michele Creel

March 21, 2026

5  out of  5
rating by Michele Creel
"Tiffany has always been very professional, helpful and has put my mind at ease."
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Dalia Mikhail

March 19, 2026

5  out of  5
rating by Dalia Mikhail
"Doug Steiner’s staff is always so helpful! Cassidy was super helpful and kind! She always makes everything easy and answers all of our questions! Great experience!"
We responded:
"Thank you so much for the kind words, Dalia! We’re thrilled to hear that you had a great experience with our team. Cassidy is a gem, and we’re glad she was able to make things easy and answer all your questions. We truly appreciate your support and look forward to helping you again in the future! - Thank you, Doug Steiner"
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Jane Edens

March 19, 2026

5  out of  5
rating by Jane Edens
"Called Doug Steiner's State Farm office for questions about the takeover of our insurance from previous agent Spoke with Sophia who answered all my questions, weighed pros and cons of situation at hand- Interaction demonstrated her great people skills, knowledge of insurance policies and procedures and willingness to help problem solve the issue"
We responded:
"Thank you for sharing your experience with our office. We’re glad Sophia was able to assist you and provide clear guidance while weighing the options for your situation. Her knowledge, problem-solving approach, and commitment to helping clients are qualities we value highly, and we’re pleased to hear they made a positive impact on your experience. We appreciate your trust in us for your vehicle insurance needs. - Thank you, Doug Steiner"
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Dawn Principe Moser

March 18, 2026

5  out of  5
rating by Dawn Principe Moser
"Cassidy you were very Gracious n gave detailed info making sense Thank You! Dawn"
We responded:
"Thank you, Dawn, for your kind words! We’re glad Cassidy was able to provide clear and detailed information and make your experience a positive one. She will be thrilled to hear your feedback, and we appreciate your trust in our office. - Thank you, Doug Steiner"
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Jhane Cox

March 18, 2026

5  out of  5
rating by Jhane Cox
"Thanks Cassidy! Great Service! Very Much Appreciated!"
We responded:
"Thank you for your kind words! We’re glad Cassidy could provide you with great service, and we truly appreciate your feedback. - Thank you, Doug Steiner"
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Donna Friedman

March 18, 2026

5  out of  5
rating by Donna Friedman
"Cassidy is fantastic! This is my new agent for State Farm and I am thrilled. Courteous, helpful and very competent. I am impressed and happy to be with this agency."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Cassidy has provided courteous, helpful, and competent service. Your kind words mean a lot, and we’re glad you’re happy to be with our agency. We look forward to continuing to serve your insurance needs. - Thank you, Doug Steiner"
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CAB

March 17, 2026

5  out of  5
rating by CAB
"Thank you very much, Josh. You’ve been wonderful patient and very helpful."
We responded:
"Thank you for your kind words. We’re pleased to hear that Joshua has been patient, helpful, and a pleasure to work with. We appreciate your trust in our office. - Thank you, Doug Steiner"