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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Fiegl

Tiffany Fiegl

November 13, 2024

5  out of  5
rating by Tiffany Fiegl
"Thank you Kathy for helping get my policy transferred!! It was effortless and so pleasant to work with :)"
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Robin Hattaway

November 12, 2024

5  out of  5
rating by Robin Hattaway
"They always take care of me & any of my needs. Very courteous, take their time to make sure that I understand everything going on, and explain my bills to me"
We responded:
"Thanks for the kind words and the wonderful five star Google review. We strive to always be courteous and take time to address any questions or concerns that arise. We’re proud that we have been able to do this for you and other clients while providing auto insurance, home insurance and life insurance throughout California, Oregon, Nevada and Arizona. As always, please don’t hesitate to reach out to us with any questions. Thanks, Doug Steiner State Farm Doug Steiner.com"
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Lisa Ward

November 12, 2024

5  out of  5
rating by Lisa Ward
"State Farm is a great insurance company. They take care of business insurance claims road side and customer service is great. Doug Steiner and his associates are great and very helpful. And I appreciate them being my insurance company and Cassidy was a great help helping to get my grandson insured"
We responded:
"Hi Lisa, Thanks for the review and your kind words. Glad we can help you out with your insurance needs. Thanks, Doug"
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Tom Chapman

November 12, 2024

5  out of  5
rating by Tom Chapman
"Cassidy was awesome. Took the time to get me the information I needed."
Profile photo of Pauline Mccombs

Pauline Mccombs

November 8, 2024

5  out of  5
rating by Pauline Mccombs
"Cassidy is awesome , very informative always has the right answers to questions"
We responded:
"Hi Pauline, Thank you for your wonderful feedback about Cassidy. We are glad to hear that you find her informative and responsive. Our team is dedicated to providing accurate information on all aspects of insurance, including auto insurance, life insurance, and home insurance in California, Oregon, Nevada, and Arizona. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support and glad we have been able to represent you and your family for a long time. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Zena Lunnon

Zena Lunnon

November 8, 2024

5  out of  5
rating by Zena Lunnon
"CASSIDY WAS VERY HELPFUL AND A KNOWLEDGEABLE AGENT AT STATE FARM. THANK YOU FOR TAKING CARE OF US."
We responded:
"Hi Zena, Thank you for your kind words about Cassidy. We are pleased to hear that you find her both helpful and knowledgeable. Our team strives to provide accurate guidance on all aspects of insurance, including auto insurance, life insurance, and home insurance in California, Oregon, Nevada, and Arizona. We appreciate the trust you and your family have placed in us over the years. If you have any further questions or need assistance, please feel free to reach out. Thank you for being a valued client. Best, Doug Steiner State Farm dougsteiner.net"
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Lionell Keaton

November 8, 2024

5  out of  5
rating by Lionell Keaton
"Everything was professionally handled well, and good.."
We responded:
"Thank you for your positive review. We're pleased to know that you found our service professional and effective. Our team is dedicated to providing a seamless experience for all your insurance needs, including auto insurance, home insurance, and life insurance in Arizona, California, Nevada, and Oregon. If you have any questions or require further assistance, please feel free to reach out. We truly appreciate your support. Best, Doug Steiner State Farm dougsteiner.net"
Profile photo of DeVae’s World

DeVae’s World

November 8, 2024

5  out of  5
rating by DeVae’s World
"Cassidy is the best sale rep she will always make sure your ok and help you anyway possible if needed."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cassidy provided you with excellent service. She truly goes above and beyond for our customers, and your recognition means a lot to us. If you need anything else in the future regarding auto insurance, home insurance or life insurance in California, Oregon, Arizona or Nevada, don't hesitate to reach out. Thanks, Doug Steiner State Farm dougsteiner.com"
Profile photo of Joshua Miller (Aquaflare8)

Joshua Miller (Aquaflare8)

November 6, 2024

5  out of  5
rating by Joshua Miller (Aquaflare8)
"Josh was extremely helpful, knowledgeable, and made me feel confident in what insurance coverages best fit my needs"
We responded:
"Hi Joshua, Thanks for the kind five star Google review. Josh is helpful and very knowledgable as is the rest of our team-members in assisting all of our customers throughout California, Oregon, Nevada and Arizona with auto insurance, home insurance and life insurance. As always, please do not hesitate to contact us with any additional questions or concerns. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Ramon S.

Ramon S.

November 1, 2024

5  out of  5
rating by Ramon S.
"Recommend StateFarm they are the best ! Helped me out with my claim thank you Carolina for everything"
We responded:
"Hi Ramon, Thanks for the five star ⭐️ Google review. I am glad you think that State Farm is the best too because we truly believe it as well. Carolina takes great pride in assisting all of our clients through the claim process as does the rest of our team. We also take great pride in providing competitive auto insurance, home insurance and life policies for all our clients throughout San Diego county and the rest of California, Arizona, Nevada and Oregon. As always, please do not hesitate to contact us with additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Rob Reiner

Rob Reiner

October 31, 2024

5  out of  5
rating by Rob Reiner
"Doug and his team are very responsive and take the time to explain and recommend insurance options. I have been very please with my choice of working with them."
We responded:
"Hi Rob, Thanks for the kind five star Google review for our office. We take great pride in providing excellent customer service. We strive to answer all questions and needs for our clients regarding auto insurance, home insurance and life insurance in California, Arizona, Nevada and Oregon. As always, please do not hesitate to reach out to us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
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joe sutera

October 31, 2024

5  out of  5
rating by joe sutera
"I moved my accounts to this State Farm office many years ago due to how impressed I was with Doug's level of care, concern and knowledge for my particular needs. He showed me insurance options I didn't even know existed and introduced me to his entire staff. Cassidy & Sophia in particular have done a really good job for years now, so thank you all for that."
We responded:
"Joe, Thanks for your kind words and the five star Google review. I am proud of Cassidy, Sophia and the rest of our team and our emphasis on customer service. Glad we've been able to assist you over the years with your auto insurance and named non-owner policies. As always, please do not hesitate to reach out to us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of claudia fausto

claudia fausto

October 28, 2024

5  out of  5
rating by claudia fausto
"Me resolvió mis dudas 🙏🏼"
We responded:
"Hi Claudia, Thanks for the five star review. Very proud that we could earn five stars with you by providing excellent customer service for your auto insurance and life insurance needs. As always, please do not hesitate to contact us with any additional questions or comments. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Jose Gallegos

Jose Gallegos

October 25, 2024

5  out of  5
rating by Jose Gallegos
"Very kind and concise! Very helpful!"
We responded:
"Hi Jose, Glad we were able to assist you with your auto insurance and life insurance needs in a very kind, helpful and concise sort of way. As always, please do not hesitate to contact us with additional comments or questions. Doug Steiner State Farm dougsteiner.net"
Profile photo of Jorge Alcaraz

Jorge Alcaraz

October 22, 2024

5  out of  5
rating by Jorge Alcaraz
"Good service, good attitude, best service i have, I strongly recommend State Farm to insure any vehicle"
We responded:
"Hi Jorge, Thanks for the kind words and the great review. We always strive to provide great customer service with a great attitude. Glad we've been able to help you and your family with your auto insurance for a long time. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of daisy figueroa

daisy figueroa

October 21, 2024

5  out of  5
rating by daisy figueroa
"Great customer service always ready to help!"
We responded:
"Hi Daisy, Thanks for the great five star review. Glad we could earn that while providing excellent customer service for your auto insurance. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
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Roberto Reyes

October 21, 2024

5  out of  5
rating by Roberto Reyes
"Se me atendió con eficiencia y amabilidad Excelente servicio Gracias Clara por tu ayuda"
We responded:
"Hi Roberto, Glad Clara provide excellent service and that we could earn a five star review for providing you auto insurance. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
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Ignacio Garcia

October 18, 2024

5  out of  5
rating by Ignacio Garcia
"Me pareció un servicio excelente"
We responded:
"Hi Ignacio, Thanks for the excellent five star review. Glad we could provide excellent customer service for your auto insurance. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Sigma Lobo

Sigma Lobo

October 17, 2024

5  out of  5
rating by Sigma Lobo
"I’ve had nothing but excellent service from State Farm for the past few years. Josh was able to assist me with my questions and provide exceptional aid. Would recommend to anyone looking for assistance"
We responded:
"Thanks for the excellent five star review and I am glad and proud that Josh was able to assist you with your questions while providing exceptional service for your auto insurance. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Edwin Rosales

Edwin Rosales

October 17, 2024

5  out of  5
rating by Edwin Rosales
"The other day a lady named Clara really helped me out with my situation, she was really nice and patient, she answered every single question I had and helped me out with my situation, overall I give the company five star just because of her."
We responded:
"Hi Edwin, Thanks for your generous five star Google review. Clara is commonly mentioned in our Google reviews because of her knowledge, caring and understanding way of selling auto insurance and life insurance throughout San Diego county and throughout California, Arizona, Nevada and Oregon. We pride ourselves in providing excellent customer service to address all of your auto insurance and life insurance needs. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Edgar Christobal

Edgar Christobal

October 17, 2024

5  out of  5
rating by Edgar Christobal
"This company is worth my every dime. Thank you"
We responded:
"Hi Edgar, Thanks for you kind 5 star Google review and reflecting that State Farm and our downtown San Diego office provides an exceptional value. We pride ourselves in providing excellent customer service to address all of your auto insurance and life insurance needs. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Zuhal Hamkar

Zuhal Hamkar

October 17, 2024

5  out of  5
rating by Zuhal Hamkar
"State Farm is widely recognized for its dedication to customer service and community outreach, consistently reflecting its commitment to working hard and treating people with kindness. 1. Hard Work: State Farm emphasizes its effort to deliver exceptional service and coverage tailored to individual needs. Their agents are known for going the extra mile, offering personalized support through local branches, ensuring that customers feel valued and understood. 2. Kindness: The company prides itself on fostering a culture of kindness and empathy. State Farm agents are often praised for their caring, neighborly approach, handling claims with patience and understanding. Customers report that they feel well-supported, even during stressful times, such as after accidents. Their consistent focus on service quality, alongside fair and transparent processes, positions them as a leader in both hard work and compassionate care."
We responded:
"Hi Zuhal, Thank you for your kind 5 star Google review and recognizing that we pride ourselves in hard work and kindness while providing a superior product for auto insurance and life insurance. We pride ourselves in providing excellent customer service to address all of your auto insurance and life insurance needs. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Chris Aguilar

Chris Aguilar

October 16, 2024

5  out of  5
rating by Chris Aguilar
"Josh is awesome! I always follow him as he makes sure I’m always taken care of!!"
We responded:
"Hi Chris, Thanks for the wonderful five ⭐️ star 💫 Google review and I am proud that you had a great experience with Josh as your representative. As always, please don't hesitate to contact us with any additional questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Jason Smith

Jason Smith

October 16, 2024

5  out of  5
rating by Jason Smith
"Josh was amazing! 100 recommend going to him He answered all my questions and made feel confident I was getting the best coverages"
We responded:
"Hi Jason, Thanks for the nice five 5️⃣ star ⭐️ 💫 🌟 🌟 💫 Google review for our office. Glad you had an amazing experience with Josh. We all pride ourselves in providing great customer service when providing auto insurance and life insurance. As always, please don't hesitate to contact us with any additional questions. Thanks, Doug Steiner State Farm dougsteiner.net"
Profile photo of Candelaria Zavala

Candelaria Zavala

October 16, 2024

5  out of  5
rating by Candelaria Zavala
"Estoy muy satisfecha con el servicio al cliente porque te atienden en español siendo muy amables y serviciales. Además, me gusta mucho porque tiene cobertura hasta una parte de México. Lo recomiendo 100%."
We responded:
"Hi Candelaria, Thanks for the nice five star 💫 Google review. We always pride ourselves in giving excellent customer service when providing auto insurance and life insurance. As always, please don't hesitate to contact us with any additional questions. Thanks, Doug Steiner State Farm dougsteiner.net"