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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jim Diggins

November 22, 2023

5  out of  5 rating by Jim Diggins
"I've been with Doug Steiner for years. I recently needed to look at making some changes to my policy. Spoke with Doug directly, and he made some suggestions that served me well. Great customer service!!"

Arthur Luebke

October 24, 2023

5  out of  5 rating by Arthur Luebke
"Doug was helpful, friendly, and gave outstanding advice. Would strongly reccomend."

Heshai Lewis

October 11, 2023

5  out of  5 rating by Heshai Lewis
"VERY!! Professional, kind and attentive"

aylin balandran

October 9, 2023

5  out of  5 rating by aylin balandran
"Clara is a very nice and good worker. She goes above and beyond to give a good costumer experience."

Omar Vargas

October 7, 2023

5  out of  5 rating by Omar Vargas
"Carolina is always the best in helping out when I’m not able to get answers from anyone! Within minutes she is on it and is calling back with answers!!"

jesus barreras

October 6, 2023

5  out of  5 rating by jesus barreras
"Muy agradable, siempre pendiente de mi información y de mi cuenta, muy buena comunicación y muy paciente."

Jose Figueroa

October 6, 2023

5  out of  5 rating by Jose Figueroa
"I been with statefarm for 10 years and all i can say its thier custumer service is a plus. And answer with a great attitude and always trying have a solution for my quiestion..thanks to clara dukes for been my agent all this years.."

Krystina Kelley

October 6, 2023

5  out of  5 rating by Krystina Kelley
"Cassidy solved problem with automatic payments 😃Jake is fake Cassidy @ State Farm San Diego is REAL!"

Evelyn De La Cruz

September 29, 2023

5  out of  5 rating by Evelyn De La Cruz
"Sonia was very helpful insuring our new vehicle and working with us to get the best rate a month. Thank you Sonia, my family has been with State Farm for years and this is why."

Heather Hewett

September 29, 2023

5  out of  5 rating by Heather Hewett
"I am so pleased and happy with Doug Steiner State Farm Insurance that I am writing a review (which I rarely do). Sophia assisted me in getting a policy that fit all my car insurance needs! Not only did she provide me with a good rate and great coverage she was responsive without delay. I am so thankful for her, it made the whole process a breeze!! Thank you to Sophia and her team :)"

anthony cruz

September 29, 2023

4  out of  5 rating by anthony cruz
"Nice and easy"

XIts Lu08

September 29, 2023

5  out of  5 rating by XIts Lu08
"Carolina helped me with all my questions I love statefarm thank you"

Kenneth Cook

September 20, 2023

5  out of  5 rating by Kenneth Cook
"Cassidy was lovely"

Renea Sojourner Vigil

August 30, 2023

5  out of  5 rating by Renea Sojourner Vigil
"It is such a pleasure working with this office! Everytime I interact with them, I get off the phone feeling taken care of instead of exhausted. The insurance needs of myself and my family are addressed quickly and completed all in one phone call. It's such a relief! I'm very happy I found them."

Anesia Harris

August 24, 2023

5  out of  5 rating by Anesia Harris
"Answered all my questions and fixed issues immediately."

Karolina Nuñez

August 15, 2023

5  out of  5 rating by Karolina Nuñez
"Loved the customer service she gave me. Indeed she answered all my questions and proceeded the whole time with good attitude and providing all the information I needed."

Yolanda Reynoso-Martin

August 14, 2023

5  out of  5 rating by Yolanda Reynoso-Martin
"Sonia was very helpful, kind, professional, pronto and excellent customer service.👏"

Jessica Proctor

August 14, 2023

5  out of  5 rating by Jessica Proctor
"Carolina was very professional and helpful with my needs and policy adjustments. As always, I am very happy with State Farm and Doug’s office."

Kenlin Ogwaro

June 27, 2023

5  out of  5 rating by Kenlin Ogwaro
"Doug was very quick in returning my call. He listened to my concerns and advised me on what to do, he then followed up with me to make sure everything went well. I would highly recommended this office."

DeAntwan Fitts Jr

June 27, 2023

5  out of  5 rating by DeAntwan Fitts Jr
"This office always comes through for me with anything I may need and any situation that has came up since I’ve gotten my policy. Always grateful for their hard work."

Maureen Farias

June 12, 2023

5  out of  5 rating by Maureen Farias
"Very polite and considerate of my needs and listened and is doing the best he can for me to get the best price for my insurance."

Jerine Savoie

May 12, 2023

5  out of  5 rating by Jerine Savoie
"I had the best experience with getting insurance at Doug Steiner.Carolina Felix was amazing she was courteous,helpful and has great customer service I highly recommend this place for anyone looking for insurance they will help you with anything you need and offer great service and excellent prices."

Catherine Wimpey

May 10, 2023

5  out of  5 rating by Catherine Wimpey
"Doug and his team were most helpful in updating our policy to insure us in Idyllwild. We appreciated their prompt responses to emails and attention to detail."

Sara Goddard

April 27, 2023

5  out of  5 rating by Sara Goddard
"Doug Steiner has 17 years of experience, he researches your unique insurance needs, he works with other agents and State Farm underwriters to obtain the the best result for you, and then he explains your proposed policy carefully to you. He projects honesty and forthrightness. He is promptly attentive to inquiries. He delivered a fine experience which won my admiration. Sara Goddard"

Ty Outland

April 24, 2023

5  out of  5 rating by Ty Outland
"Great experience.. simple, fast and accurate"