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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Perry

May 27, 2026

5  out of  5
rating by Michael Perry
"Thank you Cassidy and Doug for your help. I have been a State Farm customer for a long time and I have been helped several times."
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Charles Schmid

May 27, 2026

5  out of  5
rating by Charles Schmid
"I left a message initially and the agent called back within 30 minutes to help me with cancellation of a policy on a car I had sold."
We responded:
"Hi Charles, Thanks for the kind five star Google review. Carolina is helpful and very knowledgable as is the rest of our team-members in assisting all of our customers throughout California, Oregon, Nevada and Arizona with auto insurance, home insurance and life insurance. As always, please do not hesitate to contact us with any additional questions or concerns. Thanks, Doug Steiner State Farm dougsteiner.net"
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Steve Harding

May 26, 2026

5  out of  5
rating by Steve Harding
"Cassidy was very knowledgeable and took everything into account to give me the best price possible.. excellent service"
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Henry Mendibles

May 23, 2026

5  out of  5
rating by Henry Mendibles
"For many years, The good people at Doug Steiner‘s office have taking wonderful care of us through accidents and crisis. Cassidy has become a trusted friend. After all, isn’t trust what it’s all about?"
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Janice Browne

May 22, 2026

5  out of  5
rating by Janice Browne
"Cassidy Sanchez is literally THE BEST agent out there!! She has always had my back and I will work with no one else!!"
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badassdad Tman

May 20, 2026

5  out of  5
rating by badassdad Tman
"Great services friendly and happy to help 👍👍👍good agents very helpful when thing went wrong great help and much appreciated"
We responded:
"Hi Tim, Thanks for the kind words and the review. Glad we're able to help you out with your auto insurance and home insurance policies. As always, don’t hesitate to contact me with any additional comments or questions. Doug Steiner State Farm dougsteiner.net"
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Amanda Perez

May 18, 2026

5  out of  5
rating by Amanda Perez
"She was very nice and polite. Patient with me because i was definitely a bit stressed.She explained everything with great detail!"
We responded:
"Thank you, Amanda, for your kind 5-star Google review and feedback. We pride ourselves in providing excellent customer service to address all of your auto insurance and life insurance needs. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
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Jennifer Culhane

May 13, 2026

5  out of  5
rating by Jennifer Culhane
"Sophia was so helpful and patient. Answered all my questions and helped me transfer my policy from Colorado to California. I would highly recommend this office."
We responded:
"Thank you for the wonderful review! We’re so happy to hear Sophia was helpful, patient, and able to make your policy transfer from Colorado to California a smooth experience. We truly appreciate your recommendation and are grateful to have you with our office. Please don’t hesitate to reach out if we can help with anything in the future! - Thank you, Doug Steiner"
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Abr Del Sol

May 8, 2026

5  out of  5
rating by Abr Del Sol
"Good service Clarita 😅"
We responded:
"Thank you for the great review! We’re happy Clara was able to take good care of you. We truly appreciate your support of our State Farm team! - Thank you, Doug Steiner"
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Jason Siva

May 8, 2026

5  out of  5
rating by Jason Siva
"Lovely"
We responded:
"We truly appreciate your 5-star review! Thank you for taking the time to support our office. Helping our customers with care, professionalism, and personalized service is always our goal. We look forward to being here whenever you need us! - Thank you, Doug Steiner"
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Paloma Echeverria

May 7, 2026

5  out of  5
rating by Paloma Echeverria
"Like a good neighbor State Farm is there :)"
We responded:
"Thank you so much for the 5-star rating! We’re grateful for your trust and support. Our team works hard to provide excellent customer service, and it means a lot to know your experience was a positive one. We appreciate you being part of our State Farm family! - Thank you, Doug Steiner"
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Andrew Wade

May 5, 2026

5  out of  5
rating by Andrew Wade
"Very personable , businesslike,and polite."
We responded:
"Thank you for your kind review. We’re glad to hear you found our team personable, businesslike, and polite. We appreciate your support and look forward to serving you again. - Thank you, Doug Steiner"
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Don Jacaruso

May 4, 2026

5  out of  5
rating by Don Jacaruso
"This is a great respectable company that provides great service! Highly recommended."
We responded:
"Thank you so much for your kind words and recommendation! We truly appreciate your support and are grateful to hear you’ve had a great experience with our team. We look forward to continuing to provide you with excellent service. - Thank you, Doug Steiner"
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Rigoberto islas perez

May 4, 2026

5  out of  5
rating by Rigoberto islas perez
"Exellente service from Casey I feel very comfy with her"
We responded:
"Thank you for your kind words and 5-star review! We’re so glad to hear you had an excellent experience with Cassidy and that she made you feel comfortable. We truly appreciate your support and look forward to continuing to serve you. - Thank you, Doug Steiner"
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Georgina Perez

May 4, 2026

5  out of  5
rating by Georgina Perez
"Everyone at this place is amazing They always help me with anything i need Five stars ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Georgina, Thanks for the kind words and great five star Google review. We always strive to be amazing and to provide our clients in California, Arizona, Oregon and Nevada with great customer service for all their auto insurance, home insurance and life insurance policies. As always, please do not hesitate to contact us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.net"
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Chad Riese

May 1, 2026

5  out of  5
rating by Chad Riese
"Always kind and helpful. Thank you."
We responded:
"Thank you for your kind review! We truly appreciate your feedback and are glad to know you’ve had a positive experience with our team. We’re always here to help and appreciate your support. - Thank you, Doug Steiner"
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Khalil Khalil

April 30, 2026

5  out of  5
rating by Khalil Khalil
"Carolina was great"
We responded:
"Thank you for your 5-star review! We’re so glad to hear that Carolina provided great service. We truly appreciate your feedback and your support, and we look forward to assisting you again in the future. - Thank you, Doug Steiner"
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Faby

April 21, 2026

5  out of  5
rating by Faby
"Super helpful and clearly explained all the policy coverages."
We responded:
"Thank you for the 5-star review! We’re so glad to hear you found our team helpful and that we were able to clearly explain your policy coverages. We believe understanding your insurance is just as important as having it, and we appreciate the opportunity to help. Thank you for choosing our office! - Thank you, Doug Steiner"
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joseph spinali

April 20, 2026

5  out of  5
rating by joseph spinali
"Sonia and Maria were very helpful to me when I stopped by Doug's office downtown San Diego. I had files on my computer that I was having a hard time getting to my claim agent. Sonia was the only person in the office at the time and she got the job done, Thank you"
We responded:
"Thank you for the wonderful 5-star review! We’re so glad Sonia and Maria were able to assist you during your visit to our downtown San Diego office. Providing helpful, hands-on support when you need it most is exactly what we strive for. We truly appreciate your kind words and thank you for trusting our team! - Thank you, Doug Steiner"
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Pavel Consuegra

April 15, 2026

5  out of  5
rating by Pavel Consuegra
"I have had an excellent experience with Maria Valdez at State Farm, part of the Doug Steiner office. The service has consistently been professional, responsive, and reliable. They are always accessible and take the time to clearly explain coverage options, making it easy to understand and feel confident in every decision. They are proactive, attentive, and genuinely committed to supporting their clients. I highly recommend Maria Valdez and the Doug Steiner State Farm office to anyone looking for trustworthy, knowledgeable, and customer-focused insurance support. ¡Y también hablan español!"
We responded:
"Thank you so much for your thoughtful review, Pavel! We’re delighted to hear that Maria Valdez has provided you with professional, responsive, and reliable service. Taking the time to clearly explain coverage and help our customers feel confident in their decisions is exactly what we strive for every day. We truly appreciate your recommendation and your trust in our office. And yes—¡también hablamos español! We’re always here to help whenever you need us. – Doug Steiner"
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Louie Saloumi

April 15, 2026

5  out of  5
rating by Louie Saloumi
"Very helpful, professional and took care of my issue."
We responded:
"Thank you for your 5-star review! We’re glad to hear our team was able to help you quickly and professionally and take care of your issue. We truly appreciate your support and are always here whenever you need us. – Doug Steiner"
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Max YoungCalabassas

April 14, 2026

5  out of  5
rating by Max YoungCalabassas
"Cassidy is wonderful and super helpful. She goes above and beyond to find ways to make sure I'm getting the best deals."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Cassidy has been so helpful and proactive in finding the best options for you. She truly cares about our customers and always aims to go the extra mile. We appreciate your trust and are always here whenever you need us! – Doug Steiner"
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Unknown

April 13, 2026

5  out of  5
rating by Unknown
"Maria explained everything in detail and was very receptive of me being a new widow. She was very patient. I thank her and would recommend her to anyone 😊 😊"
We responded:
"Thank you so much for your kind and heartfelt review. I’m truly glad to hear that Maria was able to support you with patience, care, and clear explanations during such a difficult time. We sincerely appreciate your trust and recommendation, and we’re always here for you whenever you need us. – Doug Steiner"
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Tina Constance

April 10, 2026

5  out of  5
rating by Tina Constance
"Cassidy is sweet and knowledgeable. 5 star service."
We responded:
"Thank you for the 5-star review! We’re so glad to hear Cassidy provided you with sweet, knowledgeable service. We truly appreciate your support and are always here whenever you need us. – Doug Steiner"
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Zhura Hernandez

April 7, 2026

5  out of  5
rating by Zhura Hernandez
"Love this office so much! Great service in English and Español! Always making sure that they solve my concerns!"
We responded:
"Thank you so much for the kind words! We’re glad to hear you’ve had a great experience with our team. Providing excellent service in both English and Español is something we take pride in, and it means a lot to know we’ve been able to address your concerns. We’re always here whenever you need us! - Thank you, Doug Steiner"